Rabu, 27 November 2013

The Latest from GadgetLite

The Latest from GadgetLite

Logitech PowerShell gaming controller for iOS7 devices

Posted: 27 Nov 2013 02:14 AM PST

As you know, MOGA Ace Power was announced recently, but if you're looking for a different controller for your iOS device, you might want to check out the latest device that comes from Logitech.



Logitech PowerShell is a game controller for iOS devices and it comes with textured directional pad on the left, four physical buttons on the right, pair of shoulder buttons and a 1,500mAh battery that will extend your iOS device's battery life during gaming sessions. As for the design, this controller comes with textured soft rubber surface that will make gaming sessions more comfortable. We have to mention that although this controller is connected you can still easily use your iOS device to make calls, listen to music and access volume buttons, power button, sleep button and the silent switch. Regarding the compatibility, Logitech PowerShell will work with iPhone 5s, iPhone 5 and fifth-gen iPod Touch.

Logitech PowerShell is available for pre-order, and you can get it for $99.99.

[via Ubergizmo]

MOGA Ace Power controller: For gamers on iOS devices

Posted: 27 Nov 2013 01:22 AM PST

Gaming on touchscreen devices might not be always comfortable, but luckily for all gamers on mobile devices, today we have a gaming controller that will make your gaming sessions more enjoyable.



If you own iOS 7 device you might be interested in an information that MOGA has officially announced its Ace Power controller. This device comes with dual analog sticks, D-pad, action buttons, left and right shoulder buttons and a headphone jack. In addition, this controller comes with MOGA Boost battery pack that will charge your iOS device thus extending your gameplay sessions. We have to point out that MOGA Ace Power controller has few flaws, and the biggest one is that not all developers support this controller yet so onscreen buttons will appear even if your controller is connected. Regarding the compatibility, this device should work nicely with iPhone 5, iPhone 5c, iPhone 5s, and the fifth-generation iPod touch since it connects to your iOS device via the Lightning port.

MOGA Ace Power controller sounds great, but it has its share of flaws as well, but if you still want one for your iOS device you can get it from MOGA's website for $99.

[via Ubergizmo]

MK Z1 Android TV set-up box brings Android 4.2.2 Jelly Bean to your TV

Posted: 26 Nov 2013 10:01 PM PST

Running Android OS on your TV is possible with Android set-top boxes, and speaking of which, today we have a set-top box that comes with unusual design.



Regular Android set-top boxes look like USB flash drives, but MK Z1 Android TV box comes with cylindrical shape, and it's a bit larger than a standard set-top box, but due to its size this device comes with built-in Ethernet jack and a front-facing camera. Additional hardware specs include Rockchip RK3188 ARM Cortex-A9 quad-core processor, 2GB RAM, 8GB of internal storage space, 802.11b/g/n Wi-Fi and Bluetooth 4.0 connectivity. MK Z1 Android TV box comes with HDMI port, microSD memory card slot for expansion, micro USB port, couple of full-sized USB ports, headset jack and a 10/100 Ethernet jack. Regarding the software, this Android set-top box runs on Android 4.2.2 Jelly Bean.

MK Z1 Android TV box is a unique set-top box, it offers great hardware specs and features, but sadly, we have no information regarding its price.

[via Ubergizmo]

Chop-Syc: World’s first smart chopping board

Posted: 26 Nov 2013 10:00 PM PST

We covered all sorts of smart devices in the past, but today we have the world's first smart chopping board.



Siobhán Andrews is a Sharp intern and she's the person behind this smart chopping board. Chop-Syc is actually a tablet that runs on custom software, and it comes with scratch-proof surface that allows you to safely use it in the kitchen. You can even use this tablet as a chopping board, and at the same time you can use it as an electronic recipe book, scale or a visualizer. We have to say that idea behind Chop-Syc sounds great, and this device might find its place in your kitchen, as long as you don't mind using your electronics as a chopping board.

Chop-Syc is a one of a kind device, but sadly we don't have much information about it, and as far as we know, this smart chopping board remains a prototype, but we might see it available someday in the future.

[via Ubergizmo]

Improve businesss productivity with call recording technology

Posted: 26 Nov 2013 11:54 AM PST

Call recordings can be used in several ways to improve overall productivity of a company and have a positive impact on its bottom line.
Even in a world that seems to be dominated by the internet, many consumers still prefer to handle any customer service issues over the telephone. With so much emphasis on a business's ability to provide quality customer support in this manner, it's essential to use best practices when handling customer calls. RingCentral call recording is an excellent way to gage how proficient an individual or team is at doing this. It's also a great way to ensure that companies and their agents are compliant with legislation.

Be Compliant
There are internal and external policies to adhere to for any business in any market. Companies can drastically reduce liability and risk of going through a costly court case by using call recordings. The recordings can be used to track who is operating within the guidelines set out and who needs to be reminded of how to do so.

Customer complaints need not escalate out of control and if they do, it is easy to determine how and why this happened with a recorded call. Clear recordings eradicate any confusion of who said what which also lessens the likelihood of messy court cases.

Improve Training
It's difficult to know how a certain member of the team is performing. By recording phone calls between consumers and members of staff though, managers are able to decipher where more training is needed. Are agents knowledgeable enough to provide good customer service or do they need more training. Business owners can find out who is adding value to the company and who needs to be re-trained and in what area. This is also a brilliant way to build team morale by offering rewards to those who are performing well.

Improve Branding/Company Reputation
Recording calls gives companies inside knowledge of exactly what the customers want. Many customers will talk about their wants and needs and literally tell a member of staff what will make them spend more money on a product without even realizing what they're saying. For those who know how to use the information wisely, call recordings can:

Discover the most frequently asked questions (and answer them on a website)
Increase customer satisfaction
Audit audio quality and make sure agents (and their valuable messages) are being heard

Increase Revenue
Businesses can track call volume and monitor different marketing campaigns easily with call recording. Find out the volume of calls by area, the reason for calls and much more. This will give businesses the opportunity to address any issues that emerge and alter shift patterns accordingly to deal with times of high call volumes. It's also a great way to identify real-world positioning of customer on products and services and take the appropriate action.

A/B testing is a hugely successful tool within marketing. By recording calls, businesses have yet another way to measure the results of their split tests.

What to Look for in a Call Recording System
The fact is that there is a huge array of call recording services. In order to choose the best one that will fit the needs of your company, certain points must be studied.

Accessibility to recordings – Are the recordings secure? When it comes to the phone calls between consumers and businesses, there is much valuable information and businesses need to be sure that this information won't fall in to the wrong hands. Can more than one person access the recordings at a time? This would obviously make it easier to manage the system but again, security should come into question.

Installation and setup – A call recording service that has a long list of wonderful features can meet many needs and tick all of the boxes for a company. However, the cost, initial outlay fee and overall ease of installation can be a negative point. Cloud services such as RingCentral Call Recording removes this kind of headache.

Instant playback with plenty of room for storage – Being able to listen to and deal with any problems highlighted during a conversation is a huge plus and one that could make all the difference between good customer service and excellent customer service.

Compliant – In order for a call recording system to help a company remain compliant; the recording system must be compliant itself. It's important to remember that all parties must know that they are being recorded. The easiest way to ensure this is to include a pre-recorded message telling the caller that their call may be recorded, giving them the opportunity to hang up if they choose to.

Call Recordings Give Valuable Insight
All interactions with customers are a form of customer survey. Call recordings are an excellent way to use these miniature surveys to train staff in best practices, improve the businesses sales process and strengthen customer relations.

Thankyou to Diana for submitting the above guest article.
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